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Monday, May 15, 2006

  
Exclusive Report — One-to-One: Five Smart Ideas to Improve Donor Communication
This four page executive summary demystifies one-to-one communication and lists an action plan of five specific steps to help your organization improve donor communication: 1) Capture data from every customer interaction; 2) Enable customer-managed profile and preference data; 3) Consider all possible channels of communication; 4) Target communications based on all available customer information; 5) Track, measure, and adjust your communication efforts.

To get your free copy visit http://www.imis.com/nptenews.
.
 
 

 

 
The NPT Weekly Update:

Table of Contents

News Update:

 

Your Retirement: Are Roth plans right for your organization?


 
Tips of the Week:

Management...10 basics to traits you can’t ignore

 

 

Management...6 strategic planning pitfalls to avoid


 

Technology...Making information technology work for you

 


Click here for all useful Tips
 

 

Get Inspired. Get Connected. See you in Seattle!
Register today for the National Conference on Volunteering and Service
June 18-20, 2006
Seattle, WA

www.VolunteeringandService.org

 


 News Update

Your Retirement: Are Roth plans right for your organization?

 

By Eddie Adkins and Harvey Berger

 

     As you read this article, you might find yourself wearing two different hats: first, as an employer who makes decisions about employee benefit plans, and second, as an employee who participates in those plans. In this article are both perspectives interchangeably as both employer and employee.   

     Starting in 2006, if you provide either a 401(k) or 403(b) plan for your employees, then you can allow the employees to make Roth contributions to the plan. You are probably familiar with the concept of a Roth contribution, because Roth IRAs have been in existence for several years.

 
(Click here for more)


Tips of the Week

Management...

10 basics to traits you can’t ignore

 

     In an age of complexity and multitasking, any nonprofit executive can be caught up in a maze of duties, some of which may have been anticipated but have become more complicated and some that were never anticipated.

     Similarly, the skills expected of a nonprofit executive are wide-ranging, sometimes being used in unanticipated ways, and sometimes executive need to utilize skills they never knew they had, or would need, for their work.

     In his book The Nonprofit Chief Executive's Ten Basic Responsibilities, Richard L. Moyers reminds nonprofit executives of the basics about their positions, basics that can often be pushed to the back burner, or pushed off the stove entirely.

     They are:

     -- Commit to the mission. This also means knowing all about it.

     -- Lead the staff and manage the organization. The core of the job.

     -- Exercise responsible financial stewardship. From day to day, from month to month.

     -- Lead and manage fundraising. This can be an anxiety-producing part of the job, but it is necessary.

     -- Follow the highest ethical standards, ensure accountability and comply with the law. This means more than not doing what is unlawful.

     -- Engage the board in planning and lead implementation. Solid planning is essential for the future.

     -- Develop future leadership. Both within the board and staff.

     -- Build external relationships and serve as an advocate. Te chief executive is the public face of a nonprofit.

     -- Ensure the quality and effectiveness of programs. Staff and advisers may be need to help with this.

     -- Support the board.

 




Management...

6 strategic planning pitfalls to avoid

 

     Strategic plans can fail for a number of reasons including exceedingly high expectations, diminished commitment or a lack of resources to meet the stated goal. The Complete Guide to Nonprofit Management, Second Edition, by Smith Bucklin & Associates, Inc., details a number of pitfalls to avoid when considering your strategic plan.

 

     -- Are all of your ideas and the wish lists of the contributors included in the document? The real focus can become blurred when too many ideas are presented.

     -- Does your wish list fail to recognize what is occurring in the real world? Does it fail to perceive the changes in environment and/or organization since the organization was chartered?

     -- Your strategic plan has not been tested against the current and anticipated resources (human and fiscal) of the organization.

     -- Your executive director, elected leaders, and/or staff lack commitment to the plan.

     -- No operational plan has been developed for the strategic plan. There is no carry-through on the plan.

     -- There are no mechanisms in place to gain commitment and continue the strategic plan following a change in leadership. Once again, this leads to carry-through failure for the plan.

 


Technology...

Making information technology work for you

 

     New information technology is changing the way nonprofits operate. Much of the technology can seem overwhelming to staff and volunteers, but organizations need to set realistic goals in how each is going to equip itself and utilize technology to achieve its goals.

     The Complete Guide to Nonprofit Management, Second Edition, by Smith Bucklin & Associates, Inc., states that the evaluation of how well your technology system is working is simple. Simply ask yourself, is it meeting the needs for which it was intended?

     -- Begin with a carefully conceived strategic and operational plans. Consult with both staff and outside experts. Be clear, yet flexible, to accommodate changing technology. Move consistently into the future without extreme leaps forward. Have goals and timelines in place with demonstrated milestones. Be prepared to change as different systems become available.

     -- Start with the simplest system that will meet your needs and then build on it. It will eventually become more complex but as it grows, your users and staff will grow along with it. Training and professional development of staff and hardware and software additions and upgrades are very important to the overall care of your system.

     -- Make intelligent use of technologies including voice mail, email and Web sites. All organizations should have some type of Web presence. Consult outside experts and consider the use of an Internet Service Provider to manage the technical requirements of your site.

     -- Enjoy the new technology. With increased efficiency and productivity take time to enjoy the labor saved, the increase in output, and the added creative possibilities. Give your staff freedom to explore new ways of doing business.

 

Copyright © 2006 The NonProfit Times.