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4th
Annual Bridge to Integrated Marketing &
Fundraising Conference Gaylord National Resort July
21-23 http://www.bridgeconf.org |
In This Edition:
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Shrinking Universe When It Comes To House
Files
Nonprofits appear to be cutting back on solicitation volume,
focusing on their current donor files and trying to reactivate
lapsed donors during this economic downturn.
“We’re seeing volumes on lists across the board
decrease,” said Diana Estremera, senior vice president at
May Development Services, a division of Direct Media, in
Greenwich, Conn. “That’s a drag because if
you’re trying to achieve quantity, it forces you to go to
outside lists that are out of their core range,” she said.
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Capital
Campaigns ... Ready, set, building, halt
work
Do you think you are ready for a capital
campaign? Think again, according to Jane F. Karlin, vice
president of mission advancement at The Leukemia & Lymphoma
Society (LLS), based in White Plains, N.Y.
The LLS fundraising counsel completed a market
study for a capital campaign before LLS launched into a campaign
based around Therapy Acceleration, which hastens the drug
development for blood cancer patients. The organization found
that it wasn’t quite ready to take the leap into a capital
campaign, but the Karlin study helped LLS take steps to prepare.
Here are some actions LLS took after the
study:
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Board development. Usually LLS board members
would make the progression from chapter-based involvement to the
national board. But LLS needed national board members that were
better positioned to “give and get.” Sometimes
influence counts.
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National stewardship. The organization
created a recognition program to enhance chapter work.
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Research. LLS trained a researcher to
optimize prospect research and decided to design a new database
system to amp up research.
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Relationships. LLS decided to go into more
relationship-based fundraising. The organization is trying to
build stronger relationships with current and prospective major
donors, even if it may take more time than transactional
fundraising.
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Share stories. To gain support for Therapy
Acceleration, LLS decided to focus on examples of its success.
The stories also capture donor interested and the successes
reinforce why donors should give. |
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Online
... Optimizing Google AdWorks for your
grants
Does your organization have a Google Grant
AdWords account? If the answer is “yes,” the next
question is -- do you know how to optimize Google Grant
AdWords?
If that answer is a resounding
“no,” Kristie Ferketich, Google Grants senior
strategist, has some tips to change that answer. Just because
you have an AdWords account doesn’t mean you know what to
do with it, Ferketich explained at NTEN’ s 2009 Nonprofit
Technology Conference.
Here’s how optimize:
- Actually use the account. That may seem
simple, but some organizations set up their account and never
revisit it. AdWords works best when continuously evaluated.
Ferketich recommended looking at it at least once a month. It
helps that maintaining an active account is now
required.
- Evaluate campaign statistics. Analyze
performance statistics for ad groups and keyword by sorting the
Quality Score, Clickthrough Rate and Cost.
- Identify problem areas. This can include
high-cost adds with a low Clickthrough rate or poor quality
scores. Delete what’s not working and try something else.
- Run reports. You can schedule a monthly
summary report to be mailed to you. That can serve as a reminder
to check out your account.
- Keep testing. You never know what will
work best for your organization.
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Donors
... Turning your Web site into a cash
register
Barack Obama’s presidential campaign sold a staggering
amount of merchandise that became a business unto itself. The
most popular item? A 5-inch-car magnet.
Stephen Geer, former director of email and online fundraising
for the Obama for America, said nonprofits can apply many of the
lessons learned in the campaign to their own online fundraising
efforts. Now vice president for new media at Washington,
D.C.-based OMP, Geer presented “What nonprofits can learn
from the Obama online fundraising campaign,” during the
recent Fundraising Day New York, sponsored by the Greater New
York Association of Fundraising Professionals.
It was not just the quality of designs or strength of the
brand, Geer said, but “what set us apart were lessons that
can be applied to any online fundraising campaign.”
Everything was tested, and from every different angle: design
of the item, testing different price points, email content
and layouts, different subject lines and landing pages, Geer
said. The car magnet is “exactly why you should
test,” he said, which turned out to be the perfect
combination of popularity and price point. The lifetime value of
someone buying the magnet was nearly the same as someone who
came in through a straight donation and higher than someone who
purchased a T-shirt.
Five times more items were sold by email than through the Web
site, according to Geer. “It’s not that online
stores aren’t useful or lucrative, it’s just that
email allows you to present a compelling argument and follow it
up with a simple landing page that takes just one step to make a
purchase,” he said.
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