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Thursday, September 6, 2007

 

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In this issue:

 


News

Strong Foreign Currencies Make Europe Ripe For Fundraising

Fundraising Tips

Online ...
Peer-to-peer: Benefits beyond immediate dollars


Branding ...
Myths that can hurt your image


Planned Giving ...
The phone call can be an ally

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Strong Foreign Currencies Make Europe Ripe For Fundraising


By Mark Hrywna
The weak American dollar might be keeping tourists from Europe because of poor currency exchange rates, but it might have the reverse effect for nonprofits now fishing across the pond for donations.

Three years ago, Christian Relief Services (CRS) started mailing to the United Kingdom (UK) and France. Today, the Alexandria, Va.-based nonprofit has more than 50,000 names on its UK list and 45,000 in France. It expects to mail nearly one million pieces in each country this year, mailing monthly to prospects and the house file.



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Fundraising Tips

Online ...
Peer-to-peer: Benefits beyond immediate dollars

With the explosion of Web 2.0 tools and a changing culture around philanthropy, people are eager to take a more pro-active role in supporting causes they care about. Recognizing this trend, nonprofits such as the Sierra Club, American Heart Association, Easter Seals and Jewish National Fund are giving their supporters the ability to raise money from their own social networks of family, friends and professional contacts via peer-to-peer software tools.

According to Meg Murphy, director of product and solutions marketing for Convio in Austin, Texas, peer-to-peer fundraising offers nonprofits benefits beyond the immediate dollars raised. "In addition to giving supporters the ability to raise funds on an organization's behalf, peer-to-peer fundraising can help nonprofits grow their house file, as well as build community and constituent loyalty," said Murphy. She advises organizations to provide members, donors and activists with the right tools to:

  • Host small, local events, such as hikes, protests, dinners, movie nights on behalf of your organization;
  • Create personal fundraising pages for events, such as walks and runs with personalized donation or support appeals to their families, friends and professional contacts;
  • Create personal Web sites in memory or in honor of a friend or loved one to raise funds and build awareness for your organization; and,
  • Post information about your organization on social networking sites and blogs, with a link back to a target URL where new visitors can donate money, respond to an advocacy alert or register for an upcoming event.

As organizations seek a fuller view of their constituents' engagement, peer-to-peer fundraising technology is helping nonprofits identify their most ardent supporters, who they can recognize for their exceptional involvement and communicate with in a more personalized way to help cultivate even stronger relationships.

 

 


Branding ...
Myths that can hurt your image

By now, the term "branding" is ingrained into the consciousness of everyone in the nonprofit/philanthropic sector. Despite this widespread awareness, there is a lack of understanding about just what a brand is and what it does.

At a recent national conference on nonprofit marketing, Larry Checco, of Checco Communications in Washington, D.C., discussed the most common myths about branding and offered the straight story on where those myths go wrong. The myths are, as he sees them:

  • Myth: Marketing and branding are one and the same. Fact: marketing and advertising sell products and services. A brand is a reflection of everything associated with the organization, including but not limited to the quality of the organization's work, as well as its reputation, staff, leadership, culture, core values, programs, services and products. A good brand is nothing less than an organization's DNA.
  • Myth: Once you have an attractive logo and catchy tagline, you have your brand. Fact: Your logo and tagline are the banners for the brand. Your brand drills much deeper into your organization's core values.
  • Myth: Branding is the responsibility of your communications/marketing staff. Fact: Branding is the responsibility of everyone in the organization, from board members to support staff. If it helps, consider the person who answers your phones as your Director of First Impressions.
  • Myth: We don't have a budget for branding our organization. Fact: If you effectively leverage your current resources, you might not need much of a budget to better brand your organization.

 

 

 
 


Planned Giving ...
The phone call can be an ally

The telephone call can be a powerful tool for major and planned gifts. As attendees at a recent conference on planned giving learned, however, it can be the hardest part of fundraising.

With that in mind, think of the objective of a telephone call as a means of getting an appointment for a face-to-face meeting with donors or prospects. The objective is not to discuss the organization's purpose over the telephone.

Send a letter first and then ask if it was received. Then go on to asking which day would be best for a meeting.

There are several possible scenarios, and responses to them.

  • If they say "No," repeat things. "Other friends we have been with seem to enjoy the visit."
  • If they say "No, not now," push for an appointment, but don't push hard. "Would you mind if I called back in three to four months?"
  • If they say "Absolutely not!" and then hang up on you, send a letter saying you are sorry you couldn't meet but stating what you wanted to share with them.
  • Getting past secretaries. Repeat the letter to her and ask if she saw it. Make her your ally. "(Your boss) is a terrific person, and I was hoping to get 20 minutes for an appointment."
  • Voice mail. Leave a short message to follow up the letter. Drop the name of a third party. Say you will call back.

 

 

 

 
 

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