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Thursday, August 23, 2007

 

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Telosa Software offers affordable and donor management solutions to help nonprofits maximize their fundraising efforts.  Exceed! Premier, our flagship product, offers a full-range of features that are easy to use.  Exceed! Basic is an affordable entry product designed to help smaller nonprofits streamline and automate many routine, yet time-consuming tasks associated with fundraising. www.telosa.com  

 

 


In this issue:

 

Editor's Note:

We've all been to the rubber chicken fundraiser. Some of us have even been locked up for charity. Granted, some of us stayed behind bars longer than other "prisoners." These are old hat ideas.

We are looking for unique, fast fundraisers that worked or flamed into infamy. Drop me a couple of lines and we'll be in touch. Send the note to: ednchief@nptimes.com

News

Red Cross Vs. J&J: Licensing And Image Is Key

Fundraising Tips

Donors ...
Knowing what to ask and when to do it


Fundraising ...
Types of research that help find money


Online ...
Using the Internet strategically

Click here for all NPTimes Newsletters

     

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  You can learn to create stronger corporate alliances this fall. Companies & Causes Day: Atlanta on September 19. Companies & Causes Day: LA on October 3. Visit www.companiesandcauses.com or call (914) 921-3914
Workshops produced by Cause Marketing Forum, Inc.
 
     


Red Cross Vs. J&J: Licensing And Image Is Key


By Mark Hrywna

The dust-up between two giants of their industries - pharmaceutical firm Johnson & Johnson (J&J) and the American Red Cross (ARC) - has placed a spotlight on licensing and trademarks for nonprofits.

The legal dispute "certainly makes everyone conscious of controlling their trademarks," said David Hessekiel, president of the Cause Marketing Forum, based in Rye, N.Y. "Nonprofit brands can be very valuable assets and leaders of nonprofit organizations should use this as a wakeup call to get counsel on the proper steps for protecting their intellectual property; that's the number one lesson."



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Fundraising Tips

Donors ...
Knowing what to ask and when to do it

What good would an ask be if no one followed up, questions Laura Fredericks in her book, "The Ask: How to Ask Anyone for Any Amount for Any Purpose."

"This is not the time when you want to leave the ball in the prospect's court," Fredericks writes, and offers a thorough checklist for the next steps after the ask:

  • Thank the prospect in person and in writing.
  • Convey to the prospect the importance and urgency of the gift to the organization.
  • Set a specific date, time and place to further discuss the gift.
  • Send additional information where appropriate, within the shortest time possible.
  • Provide additional expertise, or speak with the prospect's family or advisors where appropriate.
  • Fine-tune or clarify the gift proposal upon request.
  • Continue to meet with prospects, and call or send relevant materials, if they have told you that they will need time to reach a decision or if they have said they cannot give any more to the organization.
  • Convey to prospects that their gift will be joined with others, so the organization is portrayed as fiscally sound.
  • Neutralize any misgivings prospects may have expressed about the organization or previous gifts to the organization so that focus and energy remain on the present gift opportunity.
  • Maintain a positive attitude throughout the follow-through and treat prospects as if they have already said yes to the ask.

 

 


Fundraising ...
Types of research that help find money

Do you know what you're doing?

Just as important, do your clients, donors and stakeholders know what you're doing?

At a recent national nonprofit marketing conference, Sheri Jacobs of McKinley Marketing, Inc., talked about the necessity of conducting research, as well as the types of research. Research methods include:

  • Personal interviews, which help determine the value of membership (tangible and intangible); awareness, use and satisfaction with products, services and events; potential programs and services to prioritize development; the perception of the organization vs. that of competitors; reasons members join/renew -- or not; the benefits that night compel a lapsed or prospective member to (re)join.
  • Focus groups help to explore issues facing the organization from a membership point of view; thoroughly investigate members' motivations, perceptions and experiences; collect themes emerging from a collaborative discussion; determine members' level of engagement.
  • Quantitative research allows you to empower members by giving them a voice in the decision-making process, solicit feedback via a method convenient to members, build programs and services based on member needs, collect statistically valid data and comprehensive reporting on findings, confirm existing hypotheses on member opinions and needs.
  • Benchmarking -- usually a part of a larger research initiative -- allows you to set a standard to compare yourself against, learn how other relevant organizations address similar issues, understand trends in the marketplace.

 

 

 
 


Online ...
Using the Internet strategically

How important is online giving to nonprofit organizations?
Speaking at a recent international nonprofit conference, Gene Austin, CEO of Convio, said that traditional marketing and fundraising vehicles will always play a significant role but that online giving is extremely important to nonprofits, big and growing.

Consider the following trends and issues with online giving:

  • Online giving rose from $250 million in 2000 to $4.5 billion in 2005.
  • As of 2005, 26 million Americans, or 18 percent of Internet users, have made a donation online.
  • For organizations not involved in tsunami- or Katrina-related fundraising, the median increase in online giving was 50.5 percent from 2004 to 2005.
  • During 2007, the number of adults aged 55 and older going online has grown by 20 percent to more than 27 million individuals.
  • A majority of gifts given online are given by younger donors, many of whom are new to philanthropy.
  • Online marketing has certain advantages: low cost to communicate, bidirectional communications, rapid deployment and feedback, visual storytelling potential, ease of personalization, ease for constituents to forward messages to friends, new and creative appeal options.
  • Regardless of the means, engagement is the goal, so that high tech might work better for high numbers of small gifts but a more personal touch is still necessary for major giving.

 

 

 

 
 

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