Are Mailshell Gateway products included in the
Giveaway?
No. Mailshell Anti-Spam Gateway for Windows and Mailshell Anti-Spam Gateway for Linux are server-level products that are no longer available from TechSoup Stock.
TechSoup, the technology Web site and product donation web site for nonprofits and libraries, and Mailshell, a leading maker of OEM anti-spam software.
Tell me more about the 4th
annual "Stop Spam Today" campaign.
The 4th annual "Stop Spam Today"
campaign is intended to help nonprofits and public libraries prevent
the harmful effects of spam in two ways:
"Stop Spam Today!" includes educational content and resources in
addition to a free software offer. Each week, TechSoup will address
a key spam topic to help you learn about — and prevent — spam. All of this information is accessible in TechSoup's Spam Prevention Toolkit section at www.techsoup.org/toolkits/spam.
In the last 24 hours of the campaign, on December 6, eligible
nonprofits and public libraries can order free anti-spam
desktop software donated by Mailshell on TechSoup Stock, the product
distribution service of TechSoup.
Step 2:Register
your organization. Please make sure to write down your organization
ID and password, once you have created them. Note: Your organization
ID and password are different from your MyTechSoup personal ID and password.
Step 3: Download and complete the TechSoup Stock Qualification Form. Please fax your completed form, along with the
requested eligibility documentation, to 1-415-633-9444. Your registration
will be confirmed via e-mail once documentation has been received.
You may fax this documentation to us after the Giveaway ends on December 6, but please be sure to place your order for the free software before midnight Pacific Time, December 6. Because we expect such a high volume of incoming faxes on 12/6, please do not call to confirm that we have received your fax. We expect it will take up to one business week to process the requested qualification documentation. We will send you a reminder about the campaign prior to December 6.
I'm already registered on TechSoup. Do I still need to register on TechSoup Stock?
Yes. Even if you are already registered on MyTechSoup as an individual, you still need to register and qualify your organization on TechSoup Stock -- the registration processes are completely separate.
How can I find out if my organization is already registered on TechSoup Stock?
You can find out whether or not your
organization is registered on TechSoup Stock, as well as who is authorized
to place orders on the account, by following these steps:
Log
in with your TechSoup ID and password, or join Join
MyTechSoup if you do not already have a TechSoup account.
Click "Register My Organization" in the "Manage My Account" section
on the top left-hand side of the screen.
Enter your organization's country, tax ID status, and tax ID number,
then click "Continue."
If your organization is not listed on the next screen, then
your organization has not been fully registered. Fill out the
form to complete the registration.
If the organization IS listed, select it.
If you are taken to a partially filled out registration form,
it means the organization is not fully registered. Fill out the
form to complete the registration.
If you are set up as an authorized agent for the organization's
account, you will see the message "This organization/school has
already been registered for you. Thank You."
If you are presented with a screen that asks you to enter an
organization ID and password, click "show authorized agents" to
view the names of those who are currently authorized to place
orders on the account. Those persons should have the organization
ID and password, which you will need to enter in order to become
authorized on the account.
If you are unable to obtain the organization ID and password
from any of the authorized agent(s) listed under your organization's
account, see the FAQ "What do I do if I have lost the organization
ID and password?" below.
How do I become an authorized agent for an organization that has already been registered on TechSoup Stock?
Join MyTechSoup, if you have not already done so. (If you are already a TechSoup member, log in using your personal TechSoup user ID and password and proceed to step #3 below.) To join MyTechSoup, click "Join" in the upper right corner of this page. When the page loads, scroll down to the form entitled "Join MyTechSoup," fill out the requested information, and click the "Join" button. Be sure to make note of your User ID and password, as you will need these to log in again in the future.
Click "Register My Organization" in the "Manage My Account" section on the top left-hand side of the screen.
Enter your organization's country, tax ID status, and tax ID number, and click "Continue."
On the next page, click your organization's name.
Enter the organization ID and password, and your job title.
Click the Authorize button. You will then be returned to a page
that says: "You have been authorized to purchase for [your organization
name] ..."
What do I do if I don't have my organization ID and password?
If you are unable to
obtain the organization ID and password from any of the authorized agent(s)
listed under your organization's account, send an e-mail with the following
information to info@techsoup.org:
Tax ID#:
Organization Name:
Organization Address:
Your Name:
Your Job Title:
Your E-mail Address:
Your TechSoup User ID:
Note: The organization ID and password are NOT used for logging in.
The organization ID and password are needed to set up additional persons
in your organization as authorized agents on the organization account.
In order to be able to place orders, each person will still need to
create a MyTechSoup login account for him/herself, and follow the steps
for becoming an authorized agent for that organization.
No. Thanks to a generous product donation
from Mailshell, we can offer this product absolutely free. That means
no administration fee of any kind, including shipping or handling.
Once your order has been processed, TechSoup Stock will send an e-mail to
your organization's registered e-mail address with your license information
and a link that allows you to download your software.
We expect that it will take up to two weeks to fulfill your product request. The delay is due to the large volume of donation requests we expect to receive on December 6.