Getting Started at TechSoup Stock

View all of these steps as a printable document

Register and Qualify

Joining TechSoup and registering your organization are two separate processes. Joining TechSoup as an individual gives you access to the TechSoup forums and other useful community resources. Beyond that, it lets you register organizations and request product donations for them. Multiple TechSoup members can act as authorized agents for an organization, and members can serve as authorized agents for multiple organizations.

An organization must be registered before it can receive product donations. In most cases, it must provide supporting documents so that TechSoup Stock customer service representatives can verify its registration information.

• Join TechSoup
• Gather Registration Information
• Register Your Organization
• Submit Qualification Documents
• Change Registration Information

Join TechSoup

You must register yourself as an individual before you register your organization or become an authorized agent for an organization that is already registered.

• Find the Join TechSoup link at the top of any page in TechSoup Stock. Click the link and complete the registration form.
• To view or edit your registration information, log in and click the My Account link at the top of any page.

Gather Registration Information

To organize the information you will enter while you register a new organization, we invite you to download the worksheet that applies to your organization. Worksheets are in Portable Document Format.

• A U.S. organization that has 501(c)(3) status and is not a public library
• A U.S. public library that has 501(c)(3) status
• A U.S. public library that does not have 501(c)(3) status
• A Canadian organization that is recognized as a registered Canadian charity by the Canada Revenue Agency
• A Canadian library

Register Your Organization or Become an Authorized Agent for an Organization That Is Already Registered

Whether you are registering your organization for the first time or adding yourself as an authorized agent for your organization, you can do so by completing the organization registration form.

When you register, TechSoup Stock checks to see if an organization has previously been registered with your organization's tax ID. If your organization is already registered, you will need the organization's ID and password. If you do not know them, the registration page includes options for obtaining them.

• Log in, if you have not already.
• Click Register Organization in the account management line.
• Click Is My Organization Registered? and complete the registration forms.

Submit Qualification Documents

At the end of the registration process for most organizations, you will be instructed to submit documentation to verify the information you registered with, along with a Qualification Checklist. The documents can be sent by mail, fax, or email.

After you have submitted the qualification documents, you can check on your organization's qualification status through your profile:

• Log in.
• Click My Account in the account management line. The My Account page appears.
• Click the My Organizations tab. This tab displays information about organizations that you are affiliated with either because you created them or because you were added as an authorized agent.
• Click an organization's name to display its profile (including qualification status).

Change Registration Information

Information about your TechSoup account and all the organizations for which you are authorized is located in My Account. To open My Account, log in and click My Account in the account management line.

Changing the type, subtype, budget, or address of an organization that has been qualified will change its status to Requalification Pending. Your organization will not be able to receive donations until requalification is complete. The confirmation email will tell you to submit a letter on your organization's letterhead with the information required for requalification.

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